How to Change the Hosting Plan
You can change your current hosting plan to another available plan at any time through the Client Portal.
In short for the client
- You can change your hosting plan yourself in the Client Portal.
- If your current plan is nearing its expiration, the system will automatically generate an invoice based on your current billing cycle (e.g., monthly or yearly).
- If you wish to change not only the plan but also the billing period — for example, from annual to monthly — please contact technical support to cancel the existing invoice and update the settings.
- If there are no unpaid invoices for the selected service, you can change the billing period yourself without contacting support.
Step-by-step instructions
- Log in to your client account.
- Go to Services → My Services.
- Select the service you want to change.
- Click Upgrade/Downgrade in the left menu.
- Choose the new plan and follow the instructions to confirm the change.
Additional information
If a price difference applies, you will be prompted to pay the difference or receive a partial refund.
You can change the billing period yourself if there are no unpaid invoices. Otherwise, please contact technical support for assistance.