Paying an invoice
Pay an issued invoice with whichever method suits you, and a different one next time if you like. The service goes live as soon as the payment lands.
Payment options
Five ways to pay for a service: cards, BLIK and Polish online banking, PayPal, cryptocurrency and bank transfer. We settle in zloty and issue a European-format invoice for every payment.
- Five payment methods
- Settlement in zloty at the NBP rate
- A European-format invoice
- Nothing leaves your card by itself
- 0% VAT outside the European Union
- You see the final amount before paying
How payment works
You can pay an invoice directly or pay from your balance. The only difference is when you choose the method.
Balance in the Client Area
Top up the balance with any amount. Pay an invoice from it yourself, or wait for the money to come off on its own when the next one is issued.
We keep no card details and take nothing on our own. Money moves only from your balance, or when you pay an invoice yourself.
What you can pay with
Four gateways for paying online. The fifth method, bank transfer, works differently and is described below.
PayU
- What you use
- Polish online banking, BLIK, cards, Google Pay and Apple Pay
- Credited
- Immediately
- Best for
- Paying from a Polish bank or with a phone
Stripe
- What you use
- Bank cards, Google Pay and Apple Pay
- Credited
- Immediately
- Best for
- Paying by card from any country
PayPal
- What you use
- A PayPal balance or a card linked to it
- Credited
- Immediately
- Best for
- Anyone who already has a PayPal account
CoinGate
- What you use
- Cryptocurrency through a payment gateway
- Credited
- Once the network confirms it
- Best for
- Anyone settling in crypto
A gateway fee is added to the invoice, and how much depends on the method. You see the final amount before confirming the payment, so the charge holds no surprises.
Bank transfer
The fifth method is a transfer to our Polish account. Handy for companies where accounting pays and the document is needed before payment, not after.
An invoice to the company
We issue the invoice in the Client Area to your legal entity. Hand it to accounting and pay by an ordinary transfer.
Details come from the invoice only
The account number and the payment reference are printed on the invoice itself. Follow them exactly: with old or borrowed details the payment will not land on its own, and support will have to push it through by hand.
One to three business days
That is how long the transfer itself takes, and the service goes live once it lands. Renewing? Allow for those days: every other method is faster.
How much VAT ends up on the invoice
The rate depends not on the service but on who is buying and where they are.
Outside the EU: 0%
Customers outside the European Union, companies and private individuals alike, pay no VAT.
EU companies: reverse charge
Companies inside the EU with a valid European VAT number get their invoice under the reverse charge mechanism: they account for the tax at home.
Private individuals in the EU: their own country’s rate
EU rules put the tax where the buyer lives. In every other case the Polish rate applies.
Currency and documents
The two questions accounting asks most often.
Settlement in zloty
Prices on the site appear in several currencies, for orientation. We convert the invoice into zloty at the National Bank of Poland rate for the previous day, and the payment goes through in zloty.
The invoice is issued automatically
A European-format invoice appears as soon as the payment is credited. Download it at any time from the payment history in the Client Area, and there is no need to ask for documents separately.
Need our details for a contract?
EU VAT, NIP, KRS, REGON and the registered address are on the contact page.
Payment questions
Currency, crediting times, documents and VAT.
What currency am I charged in?
Everything is settled in zloty. Prices on the site appear in several currencies for orientation; we convert the invoice into zloty at the National Bank of Poland rate for the previous day.
When is a payment credited and the service activated?
PayU, Stripe and PayPal are credited immediately, CoinGate once the network confirms the transaction, and a bank transfer takes one to three business days. The service goes live as soon as the payment lands.
How does the balance in the Client Area work?
Top up the balance in the Client Area with any amount, by any available method. Pay an invoice from it yourself when there is enough, or wait for the money to come off on its own when the next one is issued.
Are payments charged to my card automatically?
No. We keep no card details and take nothing on our own. Money moves either from your balance in the Client Area, or when you pay an issued invoice yourself.
Is a fee added to the invoice amount?
Yes, a gateway fee is added to the invoice, and how much depends on the method. You see the final amount before confirming the payment, so the charge holds no surprises.
How do I pay by bank transfer?
The bank details and the payment reference are printed on the invoice itself: follow them exactly. With old or borrowed details the payment will not land on its own, and support will have to push it through by hand.
Where can I download an invoice for accounting?
A European-format invoice appears as soon as the payment is credited. Download it at any time from the payment history in the Client Area, and there is no need to ask for documents separately.
Do I have to pay VAT?
It depends on who is buying. Customers outside the European Union, companies and private individuals alike, pay no VAT. Companies inside the EU with a valid European VAT number get their invoice under the reverse charge mechanism and account for the tax at home. Private individuals in the EU are charged at their own country’s rate, as EU rules require. In every other case the Polish rate applies.
Ready to order?
Pick a plan, and we will offer the payment methods at the last step, and show the final amount with every tax and fee before you confirm.
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